Customer reviews & testimonials

We’ve been twice to Chalet Les Melezes, both summer family vacations, and have had a wonderful time. The people are so friendly and helpful, they could not be better. The food is amazing. The rooms are basic but clean. Great place to meet other families. we’ve done some wonderful activities. Would highly recommend having a summer family holiday here.

almcquade, Oxfordshire

Just come back from a great week’s skiing/snowboarding in Tignes staying at Les Melezes. This is the third time we’ve stayed here and each time it gets better. Although not in the main part of Tignes, it is well positioned for the slopes and has a great atmosphere. The staff are wonderful and the food is very good. When combined with accommodation and lift passes this makes it a great vlaue package. OK, there are some cons, this is not a 5 star hotel and some of the rooms still need refurbing. The food, although excellent, is a set menu served at a fixed time (however, the staff will cater for any specific dietary requirements). Lastly the WiFi could be improved (we were there over half term and the bandwidth clearly wasn’t up to the job. However, at the end of the day this is all about the skiing and Les Melezes is a great base to explore the Espace Killy from.

Room Tip: Some rooms are refurbished – others are in the process. Rooms on 2nd floor are a little quieter.

CarlEdgar, Bath

Super friendly staff, great food and great location. In particular, the MountainSun team were extremely helpful and created a fabulous, relaxed atmosphere in the chalet. Usual good stuff with helpful advice about conditions and where to ski. But over and above that when one of my friends broke a leg on the last day they could not have done more, picking us up from the medical centre, changing the arrangements for the transfer to airport – things they didn’t need to do but were so helpful to us at a difficult moment. All in all, customer service par excellence.

Q4361BHjohn, Lewes

Food is great, people are great and looked after you very well. Rooms are basic but comfortable and they are doing some rooms up. Location is perfect for skiing and have an in-house service to get your ski equipment. Nothing bad to say about it. We will be returning.

Jo A

Booked last minute to come to Tignes in the summer. Never done the mountains in summer before but stayed here a few times for skiing. Always excellent and this time even better! Me and my 5 year old daughter stayed for a week and had the most brilliant time. What a great bunch of people at this Chalet. So friendly and accommodating, and the food was excellent. Tignes in the summer is beautiful and we have already decided to return next year ! That’s after I have stayed here for my skiing fix in March !! Can’t recommend this place enough, love it and thank you team Mélèzes ❤️


You must stay here,amazing setting just out of Le Lac Tignes …with super easy access to the mtb shuttle bus that leaves every 20mins and takes you straight to lift access points. The hotel is really clean warm and friendly. The bar and games room are cosy and have really good Wi-Fi signal. Our 8 yr old loved to chill with sky TV or PlayStation after a busy active day on the mountains. Good power shower in a nice refurb room with great beds. Easy to store bikes safely and securely in ski room. Good range of beer and wine all at good price ( for Alps)6 euro. House wines great 1ltr for 10 euro. Food was outstanding better then most resturaunt venues every meal a wonderful 3 course meal was served by staff in a very fast and smooth manner just fantastic, can not praise enough. Breakfast is good with a hot option each day as well as the usual chalet brekkie.
All staff went above and beyond to offer exceptinal service. You are made to feel one of the family a home from home vibe. The Tignes card offers good value in resort to! Staying at this Hotel you will receive this card and it gives free lift pass in summer……so you can walk or bike to val from Tignes or just stay in Tignes. Please go it’s the best Chalet we have ever stayed in as a family fully recommend.

Apesdafish Shrewsbury

Had a week here with the family for a summer break and we were blown away. The room were basic but clean but the staff, food, communal areas were well beyond expectation.

The staff were friendly and very helpful, seriously couldn’t have done more to make our stay enjoyable. The food was excellent and well above the level we expected for what was in affect a relatively affordable/great value holiday when compared to other summer holiday options.

Tignes was wonderful and the Tignes open card…well i don’t know how they manage to offer so much for free! This is a game changer in terms of being able to give the kids a great summer holiday, why haven’t we done the mountains in summer before?

We will be back for sure, in fact i wish i was back right now!

Ben G, UK

Look – if you are looking for luxury this is not he place to go BUT if you want great value and a comfortable base for the mountains…..then this is the place.

The Chalet is improved each year and this year a big TV for sky sports and even better food were the highlights for me.

Overall Summary – I don’t know how they do it for the money but I am glad they do! If you are looking for a great value Chalet, that’s warm with plenty of hot water and good food then this is one to consider.

The_37_SF England

Pro-active company to deal with, I contacted Mountainsun [Joanne] to arrange a last minute boys ski trip & was delighted to do business with them. The organisation was spot on, we were collected from Geneva earlier than promised which was a bonus & basically had a private transfer to resort, with safe driving.

We were allocated the apartment, adjacent to the hot tub/sauna which was fine, however we were disappointed with some of the other guests who seemed to think it was there own private facility – selfish basically but obviously not down to Mountainsun.

Food was ok, would have preferred full English breakfast & simple wholseome evening meals such as pasta, hotpot but thats just a personal thing & we understand why you try to make meal times interesting.

Return trip to Geneva again very professional.

Michael B

I visited with a group of four people. On arrival we were very welcomed by all staff. We all enjoyed the food, good variation throughout the week.The access to the sauna and jacuzzi was just down a couple of steps from the bar and open until 10pm giving you opportunity to use the facilities before or after dinner. The accommodation is basic and the room was quite small for four people however it was clean. The bus journey into the main town was only a 10 minute journey with buses running every half hour a 1 minute walk from the chalet. You could also ski in and ski out very close to the chalet. I specifically want to thank Charlotte who was very helpful and accommodating throughout our stay. All members of staff were very friendly. Would highly recommend this Chalet for all groups of people.